Privacy Policy

2. What Information Do We Collect?

By using our Services and by submitting information to us, you consent to the application of this Policy.  You provide certain personal information to us when choosing to participate in various activities within our Services such as registering for an account, subscribing to newsletters or other mailing lists, purchasing various products or services, or otherwise communicating with us or making a request within our Services.  If you contact us, by email, text message, phone call, or otherwise, in addition to any personal information we may receive, we may record and store the contents of those communications ourselves or using a third-party vendor.  We may use the contents of these communications for training or other purposes and to satisfy our legal, auditing, and other obligations, or for any reason set forth in this Policy.  Your communications with us might include requests, questions, and/or issues regarding your use of the Services or other topics you might raise.

The personal information we collect from you generally may include: your name; email address; username; billing and payment information; location; your preferences; communications sent to us by you; your subscriptions to newsletters and services offered by us; and any other information you submit to us when choosing to participate in various activities within our Services.

When you use our mobile apps, we may also collect mobile device information like operating system and hardware type, numbers or codes that are unique to your particular device (such as a device identifier used for advertising), device information, default device language, the location of your device (at a GPS level), and app usage information.  This data also may be linked to your other information, including your location data.  We collect non-precise geolocation data (i.e., the city and state in which your device is located based on its IP address).  This non-precise geolocation data allows us to customize your experience, give you access to content that varies based on your general location, and serve you ads that are relevant to you.

In addition, if you choose to log in, access or otherwise connect to our Services through a social networking service (such as Facebook), we may collect your user ID and user name associated with that social networking service, as well as any information you make public using that social networking service.  We may also collect information you have authorized the social networking service to share with us (such as your user ID, public profile information, email address, birthday, friends list, and pages you have “liked”).

Cookies Information: When you visit our Site, we may send one or more cookies.  Cookies are small files sent to your computer or other device, which may enable us or others to uniquely identify your browser.  We use both session cookies and persistent cookies.  A persistent cookie remains after you close your browser.  Persistent cookies may be used by your browser on subsequent visits to the Site.  Persistent cookies can be removed by following your web browser help file directions.  Session cookies are temporary and typically disappear after you close your browser.  You may be able to reset your web browser to refuse all cookies or to indicate when a cookie is being sent.  However, some features of the Site or Services may not function properly if the ability to accept cookies is disabled.

Log File Information: When you use our Services, our servers may automatically record certain information that your device sends whenever you visit any website and use certain apps.  These server logs may include information such Internet Protocol (“IP”) address, browser type, browser language, referring/exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.

Clear GIFs Information: When you use our Services, we may employ technology such as “clear GIFs” (a.k.a. pixels or Web Beacons) which are used to track the online usage patterns of our users.  In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by specific users.

We may also collect information about you from third parties, such as marketing partners, identity verification services, anti-fraud services and other service providers. 

How Do We Use Your Personal Information?

We use your personal information to operate, maintain, and provide the features and functionality of the Services, including but not limited to the following: providing you with our products and services; processing and responding to enquiries; personalizing your use of the Services, alerting you to new features, special events, products and services, or certain third-party products or services in which we think you will be interested; enforcing the legal terms that govern your use of our Services; and investigating and protecting the integrity of our Services.

We may use your information (both personal and non-personal information) to send you marketing and advertising content, including sending you advertising through multiple channels, such as direct mail, email, push notifications display media, and personal text messages.  We may send you advertising or content regarding our products and services, or products and services that we market on behalf of another company.

By providing your mobile phone number, you confirm that you are the subscriber or customary user of that mobile phone number and affirmatively consent to our use of your mobile phone number for calls and texts (including prerecorded and/or by automatic telephone dialing systems) to provide you with or messages concerning services you have requested.  Standard message charges or other charges from your wireless carrier may apply.  You may opt-out of receiving text messages from us by using the keyword “STOP.”  You understand that we may send you a text confirming any opt-out by you.

We may use your information to communicate with you about:  our products and services in which you may be interested provided that you have not requested otherwise; newsletters and information for which you have signed up; and non-marketing or administrative purposes (such as notifying you of major changes to the Services or for customer service purposes).

We use your information to improve the quality and design of our Services and to create new features, promotions, functionality, and services such as by storing, tracking, and analyzing user preferences and trends.

We also use cookies, clear gifs, log file information, and mobile app information such as device identifiers for purposes such as (a) remembering information so that you will not have to re-enter it during your visit or the next time you visit our Site or Services; (b) providing custom, personalized content and information; (c) monitoring the effectiveness of our marketing campaigns; (d) monitoring aggregate metrics such as total number of visitors, pages viewed, etc.; and (e) tracking your entries, submissions, and status in promotions, sweepstakes, and contests. You can learn more about how these technologies are used in the Section below, Third Party Advertising and Analytics.

We may anonymize, de-identify, or aggregate your information for any legitimate business purposes, including for reporting and research, or advertising.  Such anonymized and/or aggregated data does not personally identify you.  Sometimes, this information may be used to target more relevant content or offers to you across different devices.  For instance, we may provide you with offers and content on your mobile device, based on your web-based activity.  To the extent we process de-identified information, we will not reidentify it.

We will retain personal information and the contents of our communications with you as long as necessary to fulfill these purposes unless the law requires us to keep it for a longer period of time.  To provide security and business continuity for the activities described here, we make backups of certain data, which we may retain for longer than the original data.

When and to Whom Do We Disclose Your Information?

We may disclose the information we collect or receive from you to our subsidiaries, affiliated companies, agents, or other businesses, or service providers who process your information on our behalf in order to provide or operate the Services.  For instance, these entities may have access to your information for purposes including (but not limited to) billing and accounting, hosting, marketing, promotional and email services, customer and technical support, facilitating communications with you and/or providing customer support, and processing such information on our behalf, and in each case, may use the information to make improvements to the services they provide to us.  Our agreements with these service providers limit the kinds of information they can use or process and require them to use reasonable efforts to keep your personal information secure. 

When you choose to share information with social media services about your activities by, for example, connecting your social media account to our Services, then we may share your personal information and information about your use of the Services with such social media sites.  Please make sure to read the terms and privacy statements of such sites prior to connecting to our Services in this way.

We may also share your personal information with selected third parties for their commercial or marketing use in conjunction with your relationship with us or as part of a specific program or feature.  In addition, we may disclose to third parties various types of your information for targeted online or mobile advertising, as further described in the Section titled “Third Party Advertising and Analytics.”  We also may share personal information in other situations with your consent.

We may access, use, preserve, transfer and disclose any of your information (including the content of your communications with us, device identifiers, and other personal information) to third parties: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process if in our good faith opinion such is required or permitted by law; (ii) to protect and/or defend the Services, its integrity, and our Terms and Conditions or other policies applicable to the Services, including the investigation, determination, or validation of potential violations thereof; (iii) to protect the safety, rights, property, integrity, or security of the Services or any third party; and/or (iv) to detect, prevent or otherwise address fraud, security or technical issues.  We may also use IP address or other device identifiers to identify individuals, either acting alone or in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies. Such identifying information may be disclosed pursuant to this Section.

In the event we are involved in a merger, acquisition, sale, bankruptcy, insolvency, reorganization, receivership, assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, or other change of control, there may be a disclosure of your personal information to another entity related to such event.

Recipients of the data disclosures described in this Policy are located in the United States and elsewhere in the world, including where privacy laws may not provide as much protection as your country.

Third Party Advertising and Analytics

We work with a number of companies that assist in marketing our services to you on third party websites.  These companies may collect information about online activities conducted on a particular computer, browser or device over time and across third-party websites or online services for the purpose of delivering advertising that is likely to be of greater interest to you, including about our Services, on sites and apps of third parties.  Also, certain ads appearing on our Services are delivered by our advertising partners.  Our advertising partners may use cookies and other similar technologies, often in conjunction with unique cookie identifiers, to collect data about your activities and interests, including the technologies described above. Some of these partners may use mobile device identifiers.  Doing this allows the ad companies to recognize your computer or device each time they send you an online or mobile advertisement.  In this way, the ad companies may compile information about where you, or others who are using your computer or device, saw their advertisements and measure your interaction with each ad.  This information allows ad companies to deliver targeted advertisements that may be of increased interest to you, both on our Services and elsewhere online.  Just as these technologies may be used to target ads on our websites and apps, we, or our advertising partners, may use these same technologies and data points (e.g., mobile identifiers, cookie identifiers, location-based data), through our Services or through other services, to target advertising (for ourselves or other companies) on other sites or mobile apps.  Sometimes, these identifiers may be derived from a hashed or encrypted version of personal information such as your email address.  We may use this information to measure the performance of our advertising as well, for instance, to evaluate which ads or content our users prefer, or which are most effective. In addition, sometimes we or an advertising partner may tailor advertising to you across different devices.

The use of cookies or other tracking technologies that may be placed on devices you use to access our Services by non-affiliated third parties is governed by the privacy policies of those third parties.

We also work with third-party analytics companies to collect data on our Services through cookies and other automated means.  In some cases, the third parties mentioned in this section may maintain the information they collect in personally identifiable form.  These services allow us to view a variety of reports about how visitors interact with the Services so we can improve our website and understand how people find and navigate it.

How Do We Keep Your Information Secure?

We are committed to protecting the security of your personal information.  Although nobody can guarantee the security of information processed online, we do have and maintain appropriate security measures in place to protect your personal information.  We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. 

To further protect your privacy and security, we reserve the right to take reasonable steps (such as requesting your password) to verify your identity before granting you profile access or making corrections.  Additionally, you should ensure your password is kept secret at all times.  You will be responsible for maintaining the secrecy of your password and account information.

What Are Your Rights and Choices?

We will process your personal information in accordance with this Policy, which provides you with certain choices about how we process your personal information.  These choices are set out below.

You can access and update certain personal information we hold about you at any time by logging into your account via the Services.

We may occasionally send display media to you, in a targeted way, whether through web or mobile browsers or mobile applications. 

We may occasionally send you push notifications to your mobile device.  You can turn off certain push notifications in the account settings of your mobile app.  You can also turn off push notifications specific to our Services in the settings on your iOS device, or through the application manager in your Android device.

Marketing Communications.  In accordance with applicable law, we or our vendors may send you marketing and promotional emails.  If you would like to opt out of email marketing, notify us at privacy@PropsBot.ai or follow the unsubscribe instructions in the email.  You can also update your marketing preferences and whether you would like us to send you newsletters in your account.  Please note that even though you may opt-out of receiving marketing-related communications, we may still send you important administrative and transactional messages (e.g., notifications regarding updates to our legal terms).

Rights Regarding Your Information.  Depending on your jurisdiction, you may have the right, in accordance with applicable data protection laws, to make requests related to your “personal information” or “personal data” (as such terms are defined under applicable law, and collectively referred to herein as “personal information”).  Specifically, you may have the right to ask us to:

• Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we disclose personal information.
• Provide you access to and/or a copy of certain personal information we hold about you. Note that you may be able to access certain of this information by logging into your account.
• Correct or update personal information we hold about you.
• Delete certain personal information we have about you.
• Restrict or object to certain uses of your personal information.
• Withdraw consent to using your personal information (which does not affect the legality of any processing that happened before the request takes effect).
• Opt-out of the processing of your personal information for direct marketing or purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable.

Please note that certain information may be exempt from such requests under applicable law.  For example, we need certain information in order to provide the Services to you.  You may also have the right to opt out of “sales” of your information and “sharing/processing of your information for targeted advertising” as described below.

To exercise any of these rights, please contact us at privacy@PropsBot.ai. 

You may be able to designate an authorized agent to make requests on your behalf.   For an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney.  We may also follow up with you to verify your identity before processing the authorized agent’s request as permitted by applicable law.

Depending on applicable law, you may have the right to appeal our decision to deny your request, if applicable.  We will provide information about how to exercise that right in our response denying the request.  You may also have the right to lodge a complaint with a supervisory authority.  However, we respectfully invite you to allow us to try to resolve the matter directly.  We will attempt to answer your questions and satisfy your concerns in a timely and complete manner.

Notice of Right to Opt-Out of Sale of Personal Information and Processing/Sharing of Personal Information for Targeted Advertising Purposes.  Depending on your jurisdiction, you may also have the right to opt out of “sale” of your information and “sharing/processing of your information for targeted advertising.”

We may disclose information to unaffiliated third parties we collaborate with or that provide offers that we think may be of value to you.  We may also provide information to third-party advertising providers for targeted advertising purposes or use advertising analytics partners to assist us in analyzing use of our services and our user/customer base.  Under applicable law, the disclosure of your personal information to these third parties to assist us in providing these services may be considered a “sale” of personal information or the processing/sharing of personal information for targeted advertising purposes.

If you would like to exercise an applicable right to opt out of the disclosure of your personal information for purposes that could be considered “sale” for those third parties’ own commercial purposes, or “sharing” or processing for purposes of targeted advertising, please contact us at privacy@PropsBot.ai.  Depending on your jurisdiction, you may be permitted to designate an authorized agent to submit such requests on your behalf.

We Do Not Collect Personal Information of Children

Our Site is not directed at children and we do not knowingly collect information from individuals under 18 years of age.  If we learn that an individual under the age of 18 has given us personal information, we will take steps to delete that information.  If you believe that an individual under the age of 18 has given us personal information, please contact us at privacy@PropsBot.ai.

Changes To This Policy

This Privacy Policy may be revised periodically and this will be reflected by the “Last update posted” date above.  Please revisit this page to stay aware of any changes.  If a revision to this Privacy Policy, in our sole discretion, is material, we will notify you by contacting you through the email address associated with your account. 

Contact Information: Please contact us with any questions or comments about this Privacy Policy by emailing privacy@PropsBot.ai.